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Good to know before you go

Frequently Asked Questions

Quick answers to the questions guests ask most about staying at Kozy Haven Cabins in Columbia, Kentucky.

Planning a stay in Columbia, Kentucky? Find answers about booking directly, arrival, kitchens, sleeping layouts, pets and weekday work visits. Compare each accommodation’s details when choosing the right stay for you.

Booking & arrival

How do I book directly with Kozy Haven?

Check availability with your arrival and departure dates, guest count and pets. Choose a suitable cabin, review its details, then check the full stay total and reservation terms before confirming your booking.

What time is check-in and check-out?

Check-in begins at 4:00 PM Central Time, and check-out is by 11:00 AM Central Time. Please plan around those times unless another arrangement has been confirmed.

How does check-in work?

Kozy Haven uses self check-in. Guests receive the arrival information and door code for their stay. Follow the instructions sent for your reservation, and contact Kozy Haven if you need help.

Can I request an early check-in?

Contact us before arrival to discuss an early check-in. We will confirm whether it can be arranged for your dates, the arrival time and any applicable fee. Plan for the standard 4:00 PM check-in unless another arrangement has been confirmed.

Pets, parking & everyday comforts

Is Kozy Haven pet friendly?

Yes. All Kozy Haven cabins and the White House are pet friendly. Include your pets when booking and review the details for the accommodation you choose.

The pet fee is $45 once per reservation, with no nightly pet fee. See our pet-friendly cabin guide and house rules for planning your stay.

Is Wi-Fi available?

Wi-Fi is available at Kozy Haven. If you have a particular internet requirement for work, contact us before booking so we can discuss the setup for the unit you are considering.

Is there room for boats, trailers or large work rigs?

If you are bringing a boat, trailer or large work vehicle, contact us before booking with its approximate length and parking needs. We can review the parking fit for your chosen accommodation.

Is parking included?

Guest parking is provided. Use the designated parking areas and keep driveways, neighboring property and access routes clear. Contact us before booking if your vehicle needs extra space.

Do the cabins have kitchens?

Cooking facilities vary by accommodation. Some have full kitchens, while others have kitchenettes. Cabin 3 has a kitchenette with no stove or oven.

Compare the cabins and review the appliances listed for the unit you choose, especially if you plan to cook during your stay.

What should I know about sleeping layouts and lofts?

Review each cabin’s bed layout and photos before booking. Some accommodations include loft sleeping areas. Cabin 6 has a queen bed on the main floor, plus a queen and a twin bed in the loft.

If loft access or a bed on the main floor affects your choice, contact us before booking. Follow the maximum occupancy shown for the accommodation you select.

Are linens and towels provided?

Yes. Bed linens and towels are provided for your stay.

Do the cabins have fire pits and grills?

Outdoor amenities vary by unit. Check the individual listing and photos for its fire pit, grill, seating and other outdoor features. View the cabin details to choose the setup that fits your visit.

Work, medical & extended stays

Can I book a short weekday stay for work?

Yes. Individual contractors and other traveling workers can book and pay for their own stay directly. If you need two to four nights, including Sunday through Thursday nights, enter your dates to see which accommodations fit your trip. Availability and stay requirements depend on the dates and unit you choose.

Compare the cooking facilities and sleeping layouts in our contractor lodging guide, then check your weekday dates.

Do you offer weekly or monthly extended stays?

Kozy Haven welcomes inquiries for longer work assignments, relocations and visits. Review our extended-stay options, then send your arrival and departure dates, guest count, pets and sleeping or cooking needs. We can review suitable accommodations and a quote for the requested stay.

Do you rent to travel nurses and medical professionals?

Kozy Haven welcomes travel nurses and other medical professionals looking for a furnished place during a temporary assignment. Read our travel nurse housing guide and contact us with your assignment dates and accommodation needs.

Can a group reserve more than one cabin?

Depending on availability, more than one cabin may work for a family, coworkers or another group. Contact Kozy Haven with your dates, total guest count and sleeping needs so we can review the available options.

Housekeeping & policies

Is laundry available?

Laundry service is available by request. Contact us to confirm the arrangements, availability and current cost for your stay.

Is daily housekeeping included?

Routine daily housekeeping is not included. Housekeeping arrangements can be discussed for longer stays when needed. Review our stay policies and contact us about your requirements.

What is the cancellation policy?

Review the cancellation, payment and refund terms shown for your specific reservation before confirming a booking. If you have a question about those terms or an existing reservation, contact Kozy Haven.

What are the quiet hours?

Quiet hours are 10:00 PM to 8:00 AM Central Time. Please keep noise down so everyone staying on the property can rest. See our house rules for the full guidelines.

Is smoking allowed inside?

No. Smoking is not permitted inside any cabin, house or other accommodation. A $250 cleaning fee applies if smoking occurs inside a unit. See our stay policies.

One last important question…

Is Bigfoot really at Kozy Haven?

We can neither confirm nor deny it.

What we can say is that Cabin 4 has had a few suspiciously large footprints nearby, and nobody has successfully gotten Bigfoot to pay the $45 pet fee.

If you spot him, please keep a safe distance, take a blurry photo, and let us know.

Still have a question?

We are happy to help you figure out the right stay.

Send us your dates, group size, pets or any special parking and lodging needs. We will help point you in the right direction.