Good stays start with clear expectations
Policies & house rules
Nothing complicated—just a few practical guidelines that help protect the cabins, respect our neighbors and keep Kozy Haven comfortable for everyone.
Before you arrive
A private, self-service stay
Kozy Haven is not a traditional hotel. Guests have their own space and use self check-in, which gives you more privacy and freedom to settle in at your own pace. We remain available for questions or issues, but there is no front desk and no routine daily housekeeping.
The details
Simple rules for a comfortable stay
Tap any section for the full guideline.
Self-service stays
Kozy Haven is an owner-absent, self-service lodging property. Self check-in gives you privacy and flexibility while phone and online communication remain available when you need help.
Check-in & check-out
Check-in begins at 4:00 PM Central Time. Check-out is by 11:00 AM Central Time. Please plan arrivals and departures around those times unless another arrangement has been confirmed.
No smoking indoors
Smoking is not permitted inside any cabin, house or other accommodation. A $250 cleaning fee will be charged if smoking occurs inside a unit.
Pets
Pet-friendly stays are available. Pets must be supervised, well-behaved and cleaned up after. Guests are responsible for pet-related damage, and any additional pets beyond the reservation must be approved.
Occupancy
Please follow the maximum occupancy shown for the property you booked. Additional guests must be included in the reservation or approved before arrival.
Quiet hours
Please respect quiet hours from 10:00 PM to 8:00 AM Central Time so everyone on the property can enjoy a peaceful stay.
Housekeeping & cleaning
Kozy Haven does not provide routine daily housekeeping during a stay. Basic starter essentials are provided, and guests are expected to clean up after themselves and their pets. Housekeeping can be discussed for longer stays when needed.
Damages
Guests are responsible for damage caused by themselves, members of their party or their pets. Charges may apply when repairs, replacement or additional cleaning are required.
Parking
Guest parking is provided. Please use designated parking areas and avoid blocking driveways, neighboring property or access routes.
Safety & security
Lock doors and windows when you leave the property and report safety or security concerns as soon as possible. Call 911 for emergencies.
Rural setting, bugs & wildlife
Kozy Haven is in a rural Kentucky setting. Bugs, birds, squirrels and other wildlife are part of that environment. Keep doors and windows closed when practical and dispose of food waste properly to help keep unwanted visitors outside.
Questions before booking?
Ask us before your stay so there are no surprises.
If you are unsure about pets, occupancy, a longer stay or a special circumstance, reach out before booking and we will help clarify it.